Guidelines for Creating a TikTok Business Center and Setting Up Access
What should you do if you lose access to TikTok Business Center?
First, check whether other administrators can restore your access. If none are available, use the account recovery process or contact TikTok Support. To prevent similar issues, add a backup administrator and enable two-factor authentication.
Can you create multiple TikTok Ads accounts within one Business Center?
Yes, a single TikTok Business Center can manage multiple advertising accounts for different brands, business divisions, or markets. This allows businesses to keep advertising budgets, campaigns, and performance data separate. The number of accounts you can create depends on your Business Center type and the platform’s account limits.
Can you change the currency and time zone of a TikTok Ads account?
Once a TikTok Ads account has been created, these settings cannot be changed directly through the account interface. If the wrong currency or time zone was selected, you should contact TikTok Support. In some cases, creating a new advertising account may be necessary.
Why does TikTok business verification fail?
Common reasons include business information that does not match registration documents, unclear copies, expired documents, or documents that are not accepted in the selected region. Review the rejection reason, correct any inconsistencies, and resubmit the required documents for verification.
5. What should you do if your TikTok account fails to connect to Business Center?
First, check that you have administrator permissions in Business Center, access to the relevant TikTok profile, and that the connection request has been approved in the mobile app. You should also review any existing TikTok for Business connections and the account’s verification status. If the issue persists, contact TikTok Support.
How can you revoke an agency's access to TikTok Business Center?
A Business Center administrator can remove the agency from the Partners section or revoke access to individual advertising assets. Before making changes, review active campaigns and account permissions, as removing a partner’s access to a TikTok profile may pause ads that use that profile.